سياسة الاستبدال والاسترجاع
Return Policy: Because your satisfaction is our goal, we are keen to provide better customer service. You can return the product easily if it turns out there is a manufacturing defect in the product. All you need to do is contact customer service within a maximum of 3 days from the date you received the product. Return Conditions: We offer a return policy that allows you to return the product within 3 days of receipt. Please note that the following conditions must be met to process the return request successfully:
1/ There must be a manufacturing defect or malfunction in the product
2/ The product can be returned within only 3 days from the date of receipt
3/ The product must be in its original packaging and unopened
4/ It must not have been used and must be sealed tightly as it was
How to return the product? Contact us via WhatsApp.
Who bears the return costs? If the product you ordered arrives with a manufacturing defect, we will cover the shipping and return costs.
How to get a refund? If payment was made by credit card, the amount paid will be refunded to the card used. It may take up to 10 days at most.
Thank you.